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Scottish Counselling Services Header

  1. Sessions should last between 50-60 mins.
  2. Your appointment will take place at Scottish Counselling Services, 1st Floor, 62 Academy Street, Inverness, IV1 1LP unless otherwise arranged.
  3. You are kindly requested not to arrive too early for your appointment.
  4. If you are running late please note that an appointment cannot commence more than 20 minutes after the allotted time.
  5. If you need to change or cancel your appointment, 48 hours’ notice is requested in order to reallocate the appointment.
  6. If an appointment is ‘forgotten’ then this would be recorded as a ‘used’ session.
  7. Clients presenting under the influence of drugs or alcohol will not be seen.
  8. No aggressive behaviour or language towards therapists or other service users will be tolerated.
  9. Customer data is not shared with third parties but may be used to contact customers for service updates. Data is encrypted using SSL on the server and processed in accordance with local law.